Effective Date: 05/31/2025

At Luvi Wellness, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, schedule an appointment, or opt in to receive communications from us.

We collect personal information that you voluntarily provide to us, including:

• Your name, email address, phone number, and mailing address
   
• Appointment history and wellness service preferences
   
• Payment and billing information (when applicable)
   
• Communication preferences (email, SMS, phone)
   

We may also collect non-personal information such as your IP address, browser type, and browsing behavior through the use of cookies or analytics tools.

We use your information to:

• Schedule and confirm your appointments
   
• Send SMS or email reminders, updates, and promotions (with your consent)
   
• Personalize your wellness experience
   
• Process payments and manage billing
   
• Improve our website and services
   
• Respond to customer support inquiries
   

If you opt in to receive SMS messages from Luvi Wellness:

• You may receive appointment reminders, wellness updates, promotional offers, or scheduling links
   
• Message frequency may vary depending on your activity
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP, or request help by replying HELP
   

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information with trusted service providers (e.g., payment processors or scheduling platforms) solely to perform functions necessary to serve you.

You have the right to:

• Access, update, or delete your personal information
   
• Opt out of marketing communications at any time
   
• Withdraw consent for SMS by replying STOP to any message
   
• Disable cookies in your browser if desired
   

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no transmission of data over the internet is 100% secure.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

We may update this policy from time to time. When we do, we will post the updated version on this page with a revised effective date.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Luvi Wellness
Email: hello@luviwellness.com
Phone: 724.242.7733
Website: https://luviwellness.com